COVID-19 Exposure Control, Mitigation & Recovery Plan

PPE Utilization

  • Any Personal Protective Equipment (PPE) used should be treated as single use and should be disposed of or sanitized where applicable.
  • Personal Protective Equipment includes Capes, smocks/aprons, disposable/washable face masks, protective glasses or shields,
  • Whenever working with a client in close proximity, it is vital that a facial mask, preferably the ASTM Level 2 type, be worn by stylist and all customers
  • Hands must be washed and/or sanitized after removing gloves.

Physical Distancing

  • We are restricting access to the waiting area by implementing Virtual Lobby and 6ft distancing outside of salon.
  • 1 Client in and out at a time
  • No hand shaking with clients or salon personnel – whenever possible maintain the 6-foot social distancing inside the salon.
  • Work stations will be more than 6 feet apart and only utilizing 50% capacity in the salon until state government states updated guidelines.
  • Installed Plexi-Glass between wood slats at two stations as barrier.
  • Encouraging hands free payment options to include Apple Pay, Google Pay and invoicing and sanitizing after each transaction when no able to do so.


  • Hands will be washed frequently, before & after going to the bathroom, before & after eating, & after coughing, sneezing or blowing their nose for at least 20 seconds, and gloves will be used when needed in addition throughout the appointment.
  • Clients will be required to use hands free hand sanitizer with at least 60% alcohol upon arrival, & also have the option to wash hands with soap & water in restroom.
  • Bathroom has several upgrades to include, automatic hands free faucet, soap, hand towels and toilet flush.
  • No touching the face with unwashed hands or gloves
  • Thoroughly clean and disinfect all surfaces and implements to ensure a safe and clean environment between each client and throughout the day.
  • Covering the nose and mouth when sneezing as well as other hygienic recommendations by the CDC.


  • Clean and disinfect high-touch surfaces after each use with hospital grade disinfectant made available to all service providers and replenished often. Areas include reception area, personal work stations, mirrors, chairs, headrests and armrests, dryers, shampoo bowls, hand tools, other equipment, handrails, restrooms and breakrooms, using soapy water, followed by the appropriate disinfectants. Porous and soft surface tools cannot be disinfected and will be used once and then discarded. 
  • If a service provider reports feeling sick and goes home, the area where that person worked should be immediately disinfected. 

Symptom Monitoring

  • All service providers will be screened at the beginning of their day and notify the owner and all other service providers if they are experiencing any of these symptoms:  fever, cough, shortness of breath, fatigue, muscle aches or new loss of taste or smell.  If a service provider does experience any of these symptoms, they must go home immediately.
  • Have service provider take their temperature when they arrive. Thermometers used at the business shall be ‘no touch’ or ‘no contact’ to the greatest extent possible. If a ‘no touch’ or ‘no contact’ thermometer is not available, it will be disinfected after each use. Any employee-service provider with a temperature of 100.4°F or higher is considered to have a fever and must go home immediately and notify the owner and all other stylists.
  • All customers will be asked the day of their appointment as well as up to 2 days prior if they are experiencing and of the following symptoms: fever, cough, shortness of breath, fatigue, muscle aches or new loss of taste or smell. If they answer yes to any symptoms, they will need to reschedule for at least 14 days later.
  • If a service provider develops symptoms of acute respiratory illness, they must seek medical attention and inform the owner immediately.

Incident Reporting

  • Have employee-service providers inform their supervisors if they have a sick household member at home diagnosed with COVID-19. If an employee-service provider has a household member sick with COVID-19, that employee-service provider must follow the isolation/quarantine requirements as established by the State Department of Health. 
  • Instruct service providers to report to the owner if they develop systems of COVID-19.  If symptoms develop during a shift, the service provider should immediately report such and go home. If symptoms develop while the service provider is not working, the service provider should not return to work until they have been evaluated by a healthcare provider. 
  • If a service provider is confirmed to have COVID-19 infection, the owner should inform any service providers determined to have been in close contact of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA). The owner should instruct fellow service providers about how to proceed based on the CDC Public Health Recommendations for Community-Related Exposure. 

Location Disinfection Procedures/Cleaning Checklist


  • Wear disposable gloves to clean and disinfect.
  • Clean surfaces using soap and water, then use disinfectant.
  • Cleaning with soap and water reduces number of germs, dirt and impurities on the surface. Disinfecting kills germs on surfaces.
  • Practice routine cleaning of frequently touched surfaces.
    • More frequent cleaning and disinfection may be required based on level of use.
  • High touch surfaces include:
    • Tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc.
  • Recommend use of EPA-registered household disinfectant. Follow the instructions on the label to ensure safe and effective use of the product. Many products recommend:
    • Keeping surface wet for a period of time (see product label).
    • Precautions such as wearing gloves and making sure you have good ventilation during use of the product.
  • Diluted household bleach solutions may also be used if appropriate for the surface.
    • Check the label to see if your bleach is intended for disinfection, and ensure the product is not past its expiration date. Some bleaches, such as those designed for safe use on colored clothing or for whitening may not be suitable for disinfection.
    • Unexpired household bleach will be effective against coronaviruses when properly diluted.
      Leave solution on the surface for at least 1 minute.


To make a bleach solution, mix:

  • 5 tablespoons (1/3rd cup) bleach per gallon of water, or
    • 4 teaspoons bleach per quart of water
  • Bleach solutions will be effective for disinfection up to 24 hours.
  • Alcohol solutions with at least 70% alcohol may also be used.

Soft surfaces:  For soft surfaces such as carpeted floor, rugs, and drapes.

  • Clean the surface using soap and water or with cleaners appropriate for use on these surfaces. OR
  • Disinfect with an EPA-registered household disinfectant. These disinfectantsexternal icon meet EPA’s criteria for use against COVID-19.
  • Vacuum as usual.

Electronics:  For electronics, such as tablets, touch screens, keyboards, remote controls, and ATM machines.

  • Follow manufacturer’s instruction for cleaning and dinfecting.
    • If no guidance, use alcohol-based wipes or sprays containing at least 70% alcohol. Dry surface thoroughly.

Laundry: For clothing, towels, linens and other items.

  • Launder items according to the manufacturer’s instructions. Use the warmest appropriate water setting and dry items completely.
  • Wear disposable gloves when handling dirty laundry from a person who is sick.
  • Dirty laundry from a person who is sick can be washed with other people’s items.
  • Do not shake dirty laundry.
  • Clean and disinfect clothes hampers according to guidance above for surfaces.
  • Remove gloves, and wash hands right away.

COVID-19 Safety Training

Recommendations from CDC

Know how it spreads

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs, sneezes or talks.
    • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
    • Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.

Everyone Should

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick, even inside your home. If possible, maintain 6 feet between the person who is sick and other household members.
  • Put distance between yourself and other people outside of your home.
    • Remember that some people without symptoms may be able to spread virus.
    • Do not gather in groups.
    • Stay out of crowded places and avoid mass gatherings.
  • ·         You could spread COVID-19 to others even if you do not feel sick.
  • Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
    • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • The cloth face cover is meant to protect other people in case you are infected.
  • Do NOT use a facemask meant for a healthcare worker.
  • Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
  • If you are in a private setting and do not have on your cloth face covering, remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
  • Follow the Sanitation/ Disinfection Cleaning and Symptom monitoring listed above for daily cleaning and self-monitoring to prevent the spread of COVID-19

Exposure Response Procedures

What to do if you get sick with COVID-19

  • Immediately notify the owner and other service providers to ensure proper action is taken to disinfect and prevent the spread to anyone else in the work place.
  • Make a list of any service providers and clients that might have been exposed to help with contract tracing and prevent further spread of Disease.

Cleaning and disinfecting your building or facility if someone is sick

  • Close off areas used by the person who is sick.
    • Companies do not necessarily need to close operations, if they can close off affected areas.
  • Open outside doors and windows to increase air circulation in the area.
  • Wait 24 hours before you clean or disinfect. If 24 hours is not feasible, wait as long as possible.
  • Clean and disinfect all areas used by the person who is sick, such as offices, bathrooms, common areas, shared electronic equipment like tablets, touch screens, keyboards, remote controls, and ATM machines.
  • Vacuum the space if needed. Use vacuum equipped with high-efficiency particular air (HEPA) filter, if available.
    • Do not vacuum a room or space that has people in it. Wait until the room or space is empty to vacuum, such as at night, for common spaces, or during the day for private rooms.
    • Consider temporarily turning off room fans and the central HVAC system that services the room or space, so that particles that escape from vacuuming will not circulate throughout the facility.
  • Once area has been appropriately disinfected, it can be opened for use.
    • Workers without close contact with the person who is sick can return to work immediately after disinfection.
  • If more than 7 days since the person who is sick visited or used the facility, additional cleaning and disinfection is not necessary.
    • Continue routing cleaning and disinfection. This includes everyday practices that businesses and communities normally use to maintain a healthy environment.
    • Do not spray disinfectant on outdoor playgrounds- it is not an efficient use of supplies and is not proven to reduce risk of COVID-19 to the public.
    • High touch surfaces made of plastic or metal, such as grab bars and railings should be cleaned routinely.
    • Cleaning and disinfection of wooden surfaces (play structures, benches, tables) or groundcovers (mulch, sand) is not recommended.

When cleaning

  • Wear disposable gloves and gowns for all tasks in the cleaning process, including handling trash.
    • Additional personal protective equipment (PPE) might be required based on the cleaning/disinfectant products being used and whether there is a risk of splash.
    • Gloves and gowns should be removed carefully to avoid contamination of the wearer and the surrounding area.
  • Wash your hands often with soap and water for 20 seconds.
    • Always wash immediately after removing gloves and after contact with a person who is sick.
    • Hand sanitizer: If soap and water are not available and hands are not visibly dirty, an alcohol-based hand sanitizer that contains at least 60% alcohol may be used. However, if hands are visibly dirty, always wash hands with soap and water.

Once sick and at home

  • Stay home. Most people with COVID-19 have mild illness and can recover at home without medical care. Do not leave your home, except to get medical care. Do not visit public areas.
  • Contact your workplace if you believe there is risk of exposure in the workplace.
  • Take care of yourself. Get rest and stay hydrated. Take over-the-counter medicines, such as acetaminophen, to help you feel better.
  • Stay in touch with your doctor. Call before you get medical care. Be sure to get care if you have trouble breathing, or have any other emergency warning signs, or if you think it is an emergency.
  • Avoid public transportation, ride-sharing, or taxis.

Separate yourself from other people

As much as possible, stay in a specific room and away from other people and pets in your home. If possible, you should use a separate bathroom. If you need to be around other people or animals in or outside of the home, wear a cloth face covering.

Monitor your symptoms

  • Symptoms of COVID-19 fever, cough, or other symptoms.
  • Follow care instructions from your healthcare provider and local health department. Your local health authorities may give instructions on checking your symptoms and reporting information.

When to Seek Emergency Medical Attention

Look for emergency warning signs* for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

*This list is not all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you.

Call 911 or call ahead to your local emergency facility: Notify the operator that you are seeking care for someone who has or may have COVID-19.

Call ahead before visiting your doctor

  • Call ahead. Many medical visits for routine care are being postponed or done by phone or telemedicine.
  • If you have a medical appointment that cannot be postponed, call your doctor’s office, and tell them you have or may have COVID-19. This will help the office protect themselves and other patients.

If you are sick wear a cloth covering over your nose and mouth

  • You should wear a cloth face covering, over your nose and mouth if you must be around other people or animals, including pets (even at home)
  • You don’t need to wear the cloth face covering if you are alone. If you can’t put on a cloth face covering (because of trouble breathing, for example), cover your coughs and sneezes in some other way. Try to stay at least 6 feet away from other people. This will help protect the people around you.
  • Cloth face coverings should not be placed on young children under age 2 years, anyone who has trouble breathing, or anyone who is not able to remove the covering without help.

Cover your coughs and sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze.
  • Throw away used tissues in a lined trash can.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds. This is especially important after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
  • Use hand sanitizer if soap and water are not available. Use an alcohol-based hand sanitizer with at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry.
  • Soap and water are the best option, especially if hands are visibly dirty.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid sharing personal household items

  • Do not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home.
  • Wash these items thoroughly after using them with soap and water or put in the dishwasher.

Clean all “high-touch” surfaces everyday

  • Clean and disinfect high-touch surfaces in your “sick room” and bathroom; wear disposable gloves. Let someone else clean and disinfect surfaces in common areas, but you should clean your bedroom and bathroom, if possible.
  • If a caregiver or other person needs to clean and disinfect a sick person’s bedroom or bathroom, they should do so on an as-needed basis. The caregiver/other person should wear a mask and disposable gloves prior to cleaning. They should wait as long as possible after the person who is sick has used the bathroom before coming in to clean and use the bathroom.

High-touch surfaces include phones, remote controls, counters, tabletops, doorknobs, bathroom fixtures, toilets, keyboards, tablets, and bedside tables.

  • Clean and disinfect areas that may have blood, stool, or body fluids on them.
  • Use household cleaners and disinfectants. Clean the area or item with soap and water or another detergent if it is dirty. Then, use a household disinfectant.

Recovery Plan

If a service provider did not come to work or left work due to illness, they shall comply with the return to work Recovery Plan before returning to the salon and servicing clients again.

  1. The service provider shall contact the Owner to notify their plan to return following an illness, exposure or a positive COVID-19 test.
  2. At minimum, the service provider shall wait 72 Hours after all signs and symptoms have cleared before returning to work.
  3. A service provider who received a test for COVID-19 may not return until test results are available.
  4. A service provider who is exposed to a person who is confirmed to have COVID-19 shall remain in self quarantine for 14 days, and be symptom free, before returning to work.
  5. An employee exposed to sick family members or household members shall remain home, even if symptom free, until 72 hours after that person’s symptoms have cleared.
  6. If a service provider is sick with an illness other than COVID-19 they shall remain home until the illness clears.
  7. If the service provider seeks medical evaluation for their illness, they must provide a doctor note which allows them to return to work.